Frequently asked questions

Are there any additional fees?


No, the only fee you will ever pay is the monthly fee for the bot.




Is there a free trial?


Not usually, but sometimes we will run different promotions.




How does it work?


Once you sign up you will be given an instruction guide via email. Short and simple setup and once the software is set you are able to turn off your computer and leave it run 24/7. Once the Genesis Go bot is active there is no other further action needed. You will also receive an invite to our Telegram channel. In this channel we will provide 24/7 live support and updates.




Do I need a VPS?


We strongly reccomend having a VPS to maintain connection 24/7. We have many options for our members from Free to paid.




Is this refundable?


We encourage our members to take a long-term perspective when using our automatic trading bot and therefore the membership is non-refundable. However, you can cancel anytime and anywhere.




What are the requirements?


You will need a laptop / computer.